Customer Payment
Helping customers with repayments, missed payments or agreement concerns.

Partner Onboarding
Supporting partners to complete their setup and successfully launch PayItMonthly.

Partner Success
Business growth advice including Pass Genie™, plan upgrades and integrations.

Partner Communications
Helping partners with payouts, document submissions and legal topics.

Marketing
Offering promotional guidance, PR and brand collaborations.

Technical Support
Supporting with API setup, integration issues or bespoke dev for larger partners.

Compliance
Managing our corporate governance, data privacy protocols, and ensuring the business operates to regulatory standards.

Finance
Overseeing financial governance, credit committee decision-making, financial reporting and the secure movement of funds.

Queries and Complaints
From Finance and Compliance to Technical Development and beyond - whatever your query, just email us at the address below. We'll direct it to the right team and get back to you as quickly as possible.
Formal complaints can also be sent to the email address below or you can call us on 0333 212 3914.
