How can we help?
You can contact us via our main phone number or email and we’ll direct your enquiry to the relevant department straight away.

Customer Payment

Helping customers with repayments, missed payments or agreement concerns.

Partner Onboarding

Supporting partners to complete their setup and successfully launch PayItMonthly.

Partner Success

Business growth advice including Pass Genie™, plan upgrades and integrations.

Partner Communications

Helping partners with payouts, document submissions and legal topics.

Marketing

Offering promotional guidance, PR and brand collaborations.

Technical Support

Supporting with API setup, integration issues or bespoke dev for larger partners.

Compliance

Managing our corporate governance, data privacy protocols, and ensuring the business operates to regulatory standards.

Finance

Overseeing financial governance, credit committee decision-making, financial reporting and the secure movement of funds. 

Ellenborough House, Cheltenham, GL50 1XZ

Queries and Complaints

From Finance and Compliance to Technical Development and beyond - whatever your query, just email us at the address below. We'll direct it to the right team and get back to you as quickly as possible.

Formal complaints can also be sent to the email address below or you can call us on 0333 212 3914.