Get in contact

How can we help?

You can contact us via our main phone number or email and we’ll direct your enquiry to the relevant department straight away.

Customer Payment

Helping customers with repayments, missed payments, or agreement concerns.

Partner Onboarding

Supporting partners to complete their setup and successfully launch PayItMonthly.

Partner Success

Business growth advice including, Pass Genie™, plan upgrades and integrations.

Partner Communications

Helping partners with payouts, document submissions and legal topics.

Marketing

Offering promotional guidance, POSmaterials, PR and brand collaborations.

Technical Support

Supporting with API setup, integration issues or bespoke dev for larger partners.

Queries and Complaints

If you query relates to our Finance, Compliance, Technical Development or HR departments then please email us on the address below.

Formal complaints can also be sent to the email address below or you can call us on 0333 212 3914.

support@payitmonthly.uk

PayItMonthly is a form of credit that allows you to spread the cost of your purchase over monthly instalments. You must be 18 or over, a UK resident (excluding the Channel Islands), and meet our eligibility criteria. All credit is subject to status and affordability checks. Late or missed payments could impact your ability to access credit in the future. PayItMonthly is not currently regulated by the Financial Conduct Authority. Terms and conditions apply. For full details, visit payitmonthly.uk/terms