For security reasons, any changes to your bank account details must be verified before they can be applied to your account.
You can request a bank account change at any time from within your PayItMonthly account.
Log in to your PayItMonthly account and go to Admin > Settings.
From the menu across the top of the page, select Bank Account Change.
At the top of the page you'll see the bank account(s) currently registered on your account. This is the account(s) we use to:
To begin your request, select Change/Add Account.
You'll then be able to choose which account you'd like to update:
Enter the following information for your new bank account:
To help protect your account, you'll need to upload a recent bank statement for the new account.
Your bank statement should:
Select Upload Document, then choose your bank statement.
Once uploaded, you'll be able to:
Once your bank statement has been uploaded, select Send Authentication Email.
We'll send a 6-digit verification code to the email address you use to sign in to PayItMonthly.
Enter the verification code into the boxes provided, then select Submit Request.
Once you've submitted your request, our team will review the information you've provided.
You'll receive an email confirming when your bank account details have been updated.
If we're unable to approve your request, we'll email you to explain why and let you know if anything further is required.
To help us approve your request as quickly as possible, upload a clear bank statement dated within the last month that shows the account holder name, sort code and account number.
If you're having trouble updating your bank account or your request has been declined, our Support Team will be happy to help.
You can contact us via our main phone number or email and we’ll direct your enquiry to the relevant department.
Contact Us: 0333 212 3914
