You can move your monthly repayment date by up to 7 days and providing you still make your full monthly repayment it will not be reported as a late payment to credit reference agencies. This change must be agreed with us by calling 0333 212 3914.
If you choose to move your repayment date by more than 7 days you risk your payments being reported as late, even if you make the correct payment under your revised payment date.
If you're experiencing financial difficulty, we may be able to agree an alternative repayment arrangement, such as reduced repayments, to help you manage your payments.
Your Credit Agreement will remain unchanged, even if we agree to reduce your monthly payments. We will continue to report your account to credit reference agencies, such as Experian, based on the original terms, contractual payment amount and repayment dates set out in your Credit Agreement. This means that if you pay less than the originally agreed monthly amount, any unpaid portion may be recorded as arrears and your repayments may be reported as late or missed. As a result, this could have an impact on your credit file.
For this reason, you should only change your repayments if you're unable to make your payments as originally agreed.
Please note that agreeing an alternative repayment arrangement (date or amount) does not change the terms of your Credit Agreement or create a new agreement.
To discuss changing your repayment date or repayment arrangement, call us on 0333 212 3914, or email support@payitmonthly.uk to request a callback at a time that suits you.
You can contact us via our main phone number or email and we’ll direct your enquiry to the relevant department.
Contact Us: 0333 212 3914
